12-26-2017 09:49 PM
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  1. joshua83348's Avatar
    joshua83348
    After connecting the controller to the phone "successfully" I am able to hook my phone to the headset and NFC is working. The controller is visible on screen but does not respond when I make any movements. I have tried unpairing several times and reconnecting to the phone and have no issues with bluetooth. Not sure what else I could try.
    11-29-2017 08:29 AM
  2. pkcable's Avatar
    pkcable
    Try some of the suggestions from this blog.....

    https://www.vrheads.com/dealing-dayd...troller-issues
    11-29-2017 01:46 PM
  3. joshua83348's Avatar
    joshua83348
    yup saw that page as i was researching ways to correct the issue. I did try the solutions mentioned however. Still having problems
    11-29-2017 08:31 PM
  4. pkcable's Avatar
    pkcable
    You have of course rebooted your device? Also have you fully charged the controller? Try this press and hold both buttons on the controller for about 30 seconds, NOT the thumb button, the other two.
    11-30-2017 08:58 AM
  5. joshua83348's Avatar
    joshua83348
    So I did two things: deleted the app data from my phone for the daydream app and then pressed and held the controller buttons for 30 seconds. not sure which one did the trick but in any event the controller is work....sortof

    Thanks for the help
    pkcable likes this.
    11-30-2017 05:39 PM
  6. pkcable's Avatar
    pkcable
    NICE! Glad we got it sorted!
    12-01-2017 08:03 AM
  7. James Paul Herman's Avatar
    James Paul Herman
    Same problem. Deleting app data did nothing. Holding buttons down for 30s did nothing. App claims remote is paired. Battery is fully charged. Moving the remote does nothing, app shows remote as pointing fixed in one direction. Pressing buttons does nothing.
    12-21-2017 07:40 PM
  8. pkcable's Avatar
    pkcable
    Have you tried deleting the Bluetooth pairing and trying again?
    12-22-2017 11:06 AM
  9. La Lacrema's Avatar
    La Lacrema
    Originally Posted by joshua83348
    After connecting the controller to the phone "successfully" I am able to hook my phone to the headset and NFC is working. The controller is visible on screen but does not respond when I make any movements. I have tried unpairing several times and reconnecting to the phone and have no issues with bluetooth. Not sure what else I could try.
    I'm having this same issue. It's connected, paired, charged, I've tried updating, uninstalling and reinstalling, and force stopping google VR. It just sits on the screen, frozen, and any button I push makes no difference. It won't move.
    12-25-2017 10:53 PM
  10. pkcable's Avatar
    pkcable
    Make sure Google VR services is updated on your phone?
    12-26-2017 09:49 PM
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