Good Day, The VR setup for two environments, the Microsoft Mixed Reality Portal and also the Steam VR for MMR went well on this new Dell but applications in both environments have an identical controller problem. Although the controllers are recognized and tracked the trigger buttons on neither left or right will activate features in apps. For example:
1) In the MMR Portal running the application Hello Mars the intro completes and a set of buttons are provided to move into new experiences. The controller pointer highlights the buttons which change illumination and audibly plink but the trigger will not actuate the button.
2) In Steam environment I start the Tutorial and when the guide prompts a test of the triggers they are not functional.
Thus far I've verified all Windows updates and Windows Mixed Reality updates are also in place. The Microsoft system test utility for MMR indicates the system is good to go. The Dell utility verified all the drivers are up to-date and the AMD Radon tool updated those drivers as well.
I've looked at all the menus and settings I can find about the controllers and the interfaces all indicate that they are both identified, paired, and properly tracked. The touchpads and the thumb sticks do work in the MMR Portal home environment so I can jump around and rotate. The index finger triggers just don't respond.
Anyone else solved this mystery?
Thanks,
Marty
Good Day, The VR setup for two environments, the Microsoft Mixed Reality Portal and also the Steam VR for MMR went well on this new Dell but applications in both environments have an identical controller problem. Although the controllers are recognized and tracked the trigger buttons on neither left or right will activate features in apps. For example:
