1. Rosilvia's Avatar
    In Samsung VR Gear while clicking on Samsung offers in VR my phone locked up and went completely black screen. I can't reset my phone, nor can I shut it off. I will not respond. It is a Samsung S8.
    12-03-2017 02:46 PM
  2. RumoredNow's Avatar
    Have you tried plugging in to the power cord?

    Try to force reboot by holding Volume Down + Power for 7 seconds or so. You should feel a vibration then release the buttons.
  3. RumoredNow's Avatar
    Have you tried plugging in to the power cord?

    Try to force reboot by holding Volume Down + Power for 7 seconds or so. You should feel a vibration then release the buttons.
    pkcable likes this.
    12-03-2017 03:00 PM
  4. pkcable's Avatar
    Have you tried plugging in to the power cord?

    Try to force reboot by holding Volume Down + Power for 7 seconds or so. You should feel a vibration then release the buttons.
    This should work! Please let us know how you made out.
    RumoredNow likes this.
    12-05-2017 08:39 AM

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