12-25-2016 11:05 AM
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  1. VR Question's Avatar
    VR Question
    Whenever I try to watch a video I recorded from my phone, It takes me to a screen that says to put on my vr gear for it to play. I uninstalled the vr apps and now when I press play it takes me back to setting up Samsung Gear in order to play it. I'm about to take this product back. Can anyone help me with this issue?
    12-25-2016 09:59 AM
  2. Chemy JMHT's Avatar
    Chemy JMHT
    Originally Posted by VR Question
    Whenever I try to watch a video I recorded from my phone, It takes me to a screen that says to put on my vr gear for it to play. I uninstalled the vr apps and now when I press play it takes me back to setting up Samsung Gear in order to play it. I'm about to take this product back. Can anyone help me with this issue?
    Hi, welcome to the forum, I invite you to register to the forum.

    About your question, looks like the option "open with..." Is linked with your Gear VR, so one option is installing another video player like the VLC or anything else in order today make Android to ask which default application do you want to open your file.

    That's not the answer from the book, the official answer should be "Reset app preferences" but it will reset all your apps preferences.

    I hope it solves your problem, I want to invite you again to register here and just by posting, commenting and asking you are getting entries to win an Oculus Rift.
  3. Chemy JMHT's Avatar
    Chemy JMHT
    Trusted Member
    Ambassador
    Originally Posted by VR Question
    Whenever I try to watch a video I recorded from my phone, It takes me to a screen that says to put on my vr gear for it to play. I uninstalled the vr apps and now when I press play it takes me back to setting up Samsung Gear in order to play it. I'm about to take this product back. Can anyone help me with this issue?
    Hi, welcome to the forum, I invite you to register to the forum.

    About your question, looks like the option "open with..." Is linked with your Gear VR, so one option is installing another video player like the VLC or anything else in order today make Android to ask which default application do you want to open your file.

    That's not the answer from the book, the official answer should be "Reset app preferences" but it will reset all your apps preferences.

    I hope it solves your problem, I want to invite you again to register here and just by posting, commenting and asking you are getting entries to win an Oculus Rift.
    pkcable likes this.
    12-25-2016 11:05 AM
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