[pre1561]

Both my phone and Samsung Oculus Samsung Gear VR are less than a month old. The VR has stopped working. I have Un-installed all of the software for from my S7 and re-installed all of it. It worked when I first got for a little while, when I re-installed the software it worked for one time. Then it quit again. I contacted Oculus and tried to get some support, they had no idea why it wouldn't work. This thing is pretty cool when it was working. But for the most part it's a pice of junk. Any advise would be appreciated.

[pkcable]

Perhaps try samsung support?

Official Samsung Support

[krisguy]

This is usually an issue with the Oculus system app that comes pre installed. Most Best Buy stores have a Samsung store within a store that can flash OSes under warranty. Start there if possible. If that doesn't work, force quit the Oculus software in Settings, uninstall and reinstall.