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Anyone's phone go completely black?

Asked: Dec 03 2017 | 2:46 pm EST 1418 Views 2 Answers View Best Answer

In Samsung VR Gear while clicking on Samsung offers in VR my phone locked up and went completely black screen. I can't reset my phone, nor can I shut it off. I will not respond. It is a Samsung S8.


Best Answer

100
Dec 03 2017 | 3:00 pm EST RumoredNow

Have you tried plugging in to the power cord?

Try to force reboot by holding Volume Down + Power for 7 seconds or so. You should feel a vibration then release the buttons.

More Answers

2,255
Dec 05 2017 | 8:39 am EST pkcable

Have you tried plugging in to the power cord?

Try to force reboot by holding Volume Down + Power for 7 seconds or so. You should feel a vibration then release the buttons.
This should work! Please let us know how you made out.